Privacy and Cookie Policy

privacy policy

If we need any additional information, we will always explicitly request it. The data collected through the forms of data collection website or other means will be incorporated into an automated file of personal data which is under Beatriz Serrano’s responsibility, who processes the data confidentially and exclusively for the purpose of providing requested services with all legal guarantees and security imposed by Organic Law 15/1999 of 13 December on Protection of Personal Data, and Law 34/2002 of July 11, Services Information Society and Electronic Commerce and the Implementing Regulation.

The treatment of personal data of children under 14 years old are not permitted.

Beatriz Serrano undertakes not to transfer, sell, or share data with third parties without your express approval. Also  may cancel or rectify the data which may be inaccurate, incomplete or no longer necessary or relevant for its purpose in accordance with the provisions of Organic Law 15/1999 of 13 December, Data Protection Personal.

The user may revoke the consent and exercise rights of access, rectification, cancellation and opposition through email, properly identifying and clearly indicating the specific right is exercised. adopts the safety levels required by the aforementioned Organic Law 15/1999 and other applicable regulations. However, Beatriz Serrano assumes no responsibility for damages resulting from alterations that third parties may have on computer systems, electronic documents or user files. may use cookies during the service on the website. Cookies are physical files of personal information on the user’s terminal. The user has the ability to configure your browser so that the creation of cookie files is prevented or warn of it.

If you decide to leave our website via links to sites outside diplomacy data,  is not responsible for the privacy policies of such sites or the cookies that may be stored in the user’s computer.

Our policy regarding e-mail is to send only communications you have requested to receive. If you prefer not to receive these emails, we offer through the mentioned emails the possibility to exercise your right to cancel and waive receipt of these messages, in accordance with the provisions of Title III, Art. 22 of Law 35/2002 Services for the Information Society and Electronic Commerce.

cookies policy

What are cookies?

Cookies are small files that normally contain letters and numbers and are downloaded to a device every time users access a website. They are used extensively in order to ensure that websites operate more efficiently. Cookies are created every time the user’s Internet explorer loads a specific website. The website sends information to the explorer, which creates a text file. Every time the user returns to the same website, the explorer recovers the file and sends it to the website server. Cookies have several functions, including, among others, gathering information about the preferences of users and remembering these, using the shopping cart and, in general, making it easier for the user to surf the website.

We use cookies to carry out certain functions, including:

Make it easier to surf the website and to use its functions in order to offer a perfect experience.
Improve the web site.
Collect information on the use of the website so that we can offer a better experience by determining those features of greatest interest to users or in order to remember their details every time they visit the website.

How to avoid using cookies

You can avoid using cookies by modifying the way your Internet explorer is set up. If you accept the use of cookies but wish to activate this option later, you can eliminate the established cookies and modify the configuration of your explorer in order to block them in the future. If you wish to obtain more information about controlling cookies, please visit:

These websites offer information on how to set up most explorers.

How to deactivate the anonymous cookies of Google Analytics: you can install the Google Analytics “plug-in” in the explorer in order to prevent the website from sending information on your visits to Google Analytics. In order to obtain more information, please visit:

IMPORTANT: Cookies are used in order to improve the usability of our website or allow the use of the processes available on it. Should cookies be disabled or eliminated, this may prevent users from using the functions of the website or may make these operate in the explorer in a way other than the one for which it was designed.
Usage policy; changes in the policy relating to cookies:

The terms of this cookies policy will govern the use of cookies and of any information gathered by the website, except when third-party cookies are involved. To the extent allowed by the applicable legislation, reserves the right to modify this cookies policy at any time and therefore we advise you to visit the website regularly in order to check for any updates. Modifications of this cookies policy are effective once published on this website.

The different kinds of cookies are explained below:

Type 1: Cookies that are strictly necessary

These cookies are necessary so that users can explore the website and use functions such as access to a safe area without the need to restart the session several times and to remember the actions taken during the session.

IMPORTANT: Without these cookies we cannot guarantee the performance of the website or online security during sessions.

Type 2: Performance cookies

We use performance cookies, specifically those of Google Analytics, in order to collect information about the use of our website by users. The details collected include the number of mouse clicks used on the website, the number of pages visited, the duration of each session and any error messages. These details are utilized in order to improve the website and offer users a better experience.